Paypal, Visa, MasterCard
If you checked and the tracking information indicate the shipment has been delivered but you haven’t received it, make sure to check first with your neighbors or other members of your household. In addition the package may be delivered to a secure location if you were not available at the time of delivery.
If you still can’t locate it, please contact us at Contact Us page, we’ll be happy to assist.
You should receive a notification about it by mail, soon as the package will ship out from our warehouse. The mail will include the tracking information so you can easily check the status of your order.
Easy! Just contact us via the Contact Us page and we will back to you usually within less than 24 hours.
Please check out Shipping methods HERE
Each order purchased directly from our store comes with a 100% satisfaction guarantee. In a case that you would like to exchange or return your product (no matter from what reason), please fill out the form HERE, we will response usually within less than 24 hours. We will take care of you and make sure you are 100% satisfied doing business with us.
Important: Items purchased offline or from a third party cannot be exchanged or returned. Please contact the third party directly for an exchange or return.